For Issuers

Turn your customers'
bills into community.

Gratitudes lets household bill providers give customers real value-back — not points, not cashback — spending power that circulates in their local economy.

$0.10
Per Gratitude issued — your only cost
100%
Value assumed redeemed — no breakage
1
Issuer per industry — exclusive category
The strategic case

Why Issuers join the network.

Retention
Reduce churn with genuine value

Gratitudes create a tangible, recurring benefit that customers notice every billing cycle. Not a discount — increased spending power they can use in their community.

Differentiation
Own a new commercial category

Issuers receive exclusive category rights — only one energy company, one insurer, one telco. Being first means owning the position for your sector.

Community
Demonstrate real local impact

Every Gratitude issued drives spend to local merchants. Your brand becomes associated with community investment — not just a utility bill.

How it works for Issuers

Simple mechanics.
Significant impact.

Issue Gratitudes to your customers every billing cycle. They spend those Gratitudes at participating local merchants. You pay a flat $0.10 per Gratitude — no breakage, no complexity.

1
You issue Gratitudes on billing
A set number of Gratitudes are credited to each customer with each bill payment.
2
Customers spend at local merchants
Gratitudes are accepted as part-payment at Redeemer businesses in the network.
3
You pay $0.10 per Gratitude
A single flat issuance fee — your only cost. No redemption fees, no platform charges, no breakage.
Issuer economics

10,000 customers, $100 bills

Customers billed monthly10,000
Gratitudes issued per customer10
Total Gratitudes issued100,000
Issuance fee ($0.10 each)$10,000/month
Cost per customer per month$1.00

Actual numbers depend on your issuance policy. Commercial detail provided in briefing.

Get the full picture

Request a private briefing.

We'll walk you through the commercial model, exclusivity terms, technology architecture, and pilot results — in confidence.

Category exclusivity available now
First mover in your sector locks in the Issuer position permanently.
Pilot results from Parramatta
Real merchant and consumer data from our Western Sydney launch.

Request a briefing

All enquiries treated in strict confidence.